FREQUENTLY ASKED QUESTIONS
How should I frame the print?
Limited-edition prints are archival quality, so have them professionally framed by a local picture framer to keep them in pristine condition. You can also purchase a pre-made frame from Profile Australia. Their frames are made with archival quality mats and materials. The print will deteriorate over time if framed in a cheap frame from the department store. Choose archival quality picture frames.
Do I need to frame the painting?
Can you organise the framing?
Yes, Naomi uses her local professional picture framer who can help her select the perfect frame for the artwork.
How do I hang my painting
The best place to hang an original painting is on a wall with a stud where the fixings can be fastened securely. Keep away from heat sources, direct sunlight, moisture and high humidity, and ultra violet lights. Naomi recommends two fixings per painting.
How should I hang my wire sculpture?
Inside, a pin or a tiny nail is usually enough to fix them in place. For windy outdoor conditions, it's best to use a tiny hook or bent nail. It is possible to suspend them with a fishing line.
Are the paintings ready to be hung?
Yes, all paintings are signed, wired, and ready to hang on your walls for easy installation.
Do you ever do commission work?
Yes, please see the commissions page for more information about the commission process and FAQs.
Do you work with trade customers?
Do you offer payment plans?
Yes, Laybuy is now available as a payment option. Please click this link to find out more
Do you have a return policy?
Where do you deliver to?
What payment options do you accept?
We accept payment via direct deposit, PayPal which also accepts Visa and Mastercard, and Laybuy is now available as a payment option.
Can I purchase a gift certificate?
Yes, but not online you will need to contact us and we will email you a digital one
How much does shipping cost?
Shipping in Australia is free.
Didn't find your answer? Naomi would love to hear from you