FREQUENTLY ASKED QUESTIONS

Framing

How should I frame the print?


Limited-edition prints are archival quality, so have them professionally framed by a local picture framer to keep them in pristine condition. You can also purchase a pre-made frame from Profile Australia. Their frames are made with archival quality mats and materials. The print will deteriorate over time if framed in a cheap frame from the department store. Choose archival quality picture frames.




Do I need to frame the painting?


The original paintings are all on gallery wrapped canvas, so you don't have to frame them, but you can get them professionally framed by your local picture framer to add that extra touch. ​




Can you organise the framing?


Yes, Naomi uses her local professional picture framer who can help her select the perfect frame for the artwork.





Hanging artwork

How do I hang my painting


The best place to hang an original painting is on a wall with a stud where the fixings can be fastened securely. Keep away from heat sources, direct sunlight, moisture and high humidity, and ultra violet lights. Naomi recommends two fixings per painting. You could also hire a handyman or professional installer




How should I hang my wire sculpture?


Inside, a pin or a tiny nail is usually enough to fix them in place. For windy outdoor conditions, it's best to use a tiny hook or bent nail. It is possible to suspend them with a fishing line.




Are the paintings ready to be hung?


Yes, all paintings are signed, wired, and ready to hang on your walls for easy installation.





Commissions

Do you ever do commission work?


Yes, please see the commissions page for more information about the commission process and FAQs.





Trade enquiries

Do you work with trade customers?


Naomi loves working with businesses who share her love for coastal art. If you are interested in including her artwork in your upcoming project please contact Naomi at info@coastalartaustralia.com





General

Do you offer payment plans?


Yes, Laybuy is now available as a payment option. Please click this link to find out more




Do you have a return policy?


Yes, please see the policys page for futher infomation




Where do you deliver to?


We send goods worldwide, please view the shipping section for more information.




What payment options do you accept?


We accept payment via direct deposit, PayPal which also accepts Visa and Mastercard, and Laybuy is now available as a payment option.




Can I purchase a gift certificate?


Yes, but not online you will need to contact us and we will email you a digital one




How much does shipping cost?


Shipping in Australia is free. International shipping over $200AUD is free, for international orders under $200 AUD shipping is $25 Please visit the shipping section for more information





 
 

Didn't find your answer? Naomi would love to hear from you